How to track from where visitor downloaded a PDF file

For the Website owner it is important to know how the data is accessed in order to understand the flow. This information will be used in Website personalization process to optimize.  For the content page we can use Path Analyzer.  For media assets it is a different story.  In our case a visitor cans download from landing page, case study detail page and search results page. He has to find a way how to track in xDB all PDF downloads regardless from where the visitor access it.

First we associated a goal to PDF download. You can read here how to do it.

Data related to case study download captured in xDB for:

  • Global search

search

  • Case studies landing page

landing page

  • Case study page

detail page

 

Then we create a custom dashboard showing  which specific page or page event lets to goals base on PageEventDefinitionId property and URL.Path

 

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